Compliance Training
Legal Compliance Seminar
“How to Reduce Your Exposure”
Taught by Tom Herald
You’re not born with it. It doesn’t come to you through osmosis and there is no magic pill. Becoming a “Rainmaker,” a top producer, takes dedication, training, passion and desire. The rest is simply understanding what the customer needs and satisfying it better and faster than the competition.
This HIGH-IMPACT Training Workshop is GUARANTEED produce results. It is a completely unique and the most effective training class on non-prime automotive sales in the industry. Dealers, managers, and qualified salespeople will learn the skills of Consultative Selling that is the most critical key to success in special finance. The course is taught by Mr. Tom Herald, “The Special Fi Guy.”
What You Will Get From This High-Impact, Interactive Program:
• Consultative Selling Skills
• SPIN Selling Techniques
• The Four Steps of a Customer Needs Analysis
• How to Develop Customer Need
• How to Establish Rapport and Build Trust with your Clients
• Enhanced Listening Skills
• Overcoming Objections
• How to Bypass Price
• How to Master Sales and the Telephone
• How to Set Appointments that Show
• Prospecting, Networking and Follow-up
• The Power of a Set Sales Process
• How to Triple your Productivity
• The Power of a Set Sales Process
• Sales Planning and the Importance of Metrics
• How to Become a Rainmaker!
• 10 Powerful Closes!
• Understanding Credit and Consumer Buying Power
• How to Sell, Hold Gross, and Retain Customers Today
• Understanding the Special Finance Market Today
• Phone Scripts that Produce Results
• Rules & Regulations & Compliance
• Gramm - Leach – Bliley; Red Flags Rules
• Truth in Lending and F & I Compliance
We will discuss “real world” events and their effect on business today along with strengths, weaknesses and frustrations as they pertain to personnel, customers, sales, credit, and transaction issues.
What WE Want:
• Hard working, committed sales professionals and managers
• Individuals ready to work, ask, learn, and change.
• 100% Commitment to Success.
Who Attends?
• Sales professionals
• Sales Mangers
• F&I Managers